ITcon Vol. 30, pg. 461-495, http://www.itcon.org/2025/20

Exploring current research gaps and opportunities in facility management for construction

DOI:10.36680/j.itcon.2025.020
submitted:December 2023
revised:March 2025
published:April 2025
editor(s):Amor R
authors:Dilan Durmus, PhD student,
Università Politecnica delle Marche, Ancona, Italy
email: d.durmus@pm.univpm.it

Alessandro Carbonari, Professor
Università Politecnica delle Marche, Ancona, Italy
email: alessandro.carbonari@staff.univpm.it

Alberto Giretti, Professor
Università Politecnica delle Marche, Ancona, Italy
email: a.giretti@staff.univpm.it

Žiga Turk, Professor
University of Ljubljana, Ljubljana, Slovenia
email: ziga.turk@fgg.uni-lj.si
summary:Successful operation and maintenance of buildings relies on facility management (FM). However, effective implementation of FM practices poses diverse challenges. Through quantitative and qualitative analysis, this research briefly assesses the current state of FM, explores the main challenges in the sector and identifies the underlying gaps causing these challenges. 11 substantial gaps are identified in knowledge, integration, information, interoperability, education and training, validation, tools, collaboration, standardization, communication, and awareness. The paper suggests future research directions for enhancing information quality through knowledge management, fostering seamless data integration and interoperability in FM, data-driven decision support for sustainable facility management, and immersive learning environments in the construction industry.
keywords:construction, data integration, facility management, gaps and challenges, information quality, knowledge management
full text: (PDF file, 0.919 MB)
citation:Durmus D, Carbonari A, Giretti A, Turk Ž (2025). Exploring current research gaps and opportunities in facility management for construction, ITcon Vol. 30, pg. 461-495, https://doi.org/10.36680/j.itcon.2025.020
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