ITcon Vol. 24, pg. 112-128,

Integrated change and knowledge management system - development and evaluation

submitted:August 2018
revised:March 2019
published:March 2019
editor(s):Amor R.
authors:Fangxiao Liu, Ph.D., Assistant Professor
Department of Sustainable Technology and the Built Environment, Appalachian State University,
Katherine Harper Hall Room 20, 397 Rivers Street, Boone, NC 28608, USA;

Chimay J. Anumba, Ph.D., D.Sc., Dr.h.c., FASCE, Dean and Professor,
College of Design, Construction and Planning, University of Florida,
1480 Inner Road, Gainesville, FL 32611, USA;

Abdou Karim Jallow, Ph.D., Associate Professor
School of Business, Slippery Rock University,
1 Morrow Way, Slippery Rock, PA 16057, USA;

Patricia Carrillo, Ph.D., FCIOB, CEng, FICE, Associate Dean and Professor
School of Architecture, Building and Civil Engineering, Loughborough University,
Ashby Road, Loughborough, Leicestershire LE11 3TU, UK;
summary:Knowledge is often generated as part of the change and dependency management (CDM) process. Given that knowledge has become a fundamental resource for organizations, it is imperative that any new knowledge generated from CDM is captured and disseminated. In energy retrofits, inadequate management of changes and dependencies could have negative impacts on building energy performance. This paper presents the development and evaluation of an Integrated Change and Knowledge Management System (ICKMS) in this scope. It discusses the use case, requirements, information exchanges, and the system architecture. ICKMS can be used in projects to manage changes and dependencies, track change histories, and capture lessons learned from changes. The proposed ICKMS eliminates the gap between CDM and knowledge management (KM) activities, and prevents loss of potential knowledge in CDM processes. The use of the integrated system in construction projects is expected to improve the efficiency and effectiveness of simultaneously managing changes, dependencies and knowledge.
keywords:change and dependency management, knowledge management, integrated system
full text: (PDF file, 1.692 MB)
citation:Liu F, Anumba CJ, Jallow AK, Carrillo P (2019). Integrated change and knowledge management system - development and evaluation, ITcon Vol. 24, pg. 112-128,